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ezychat.io vs Wati
Wati is a WhatsApp-first platform used by businesses in many countries, with an AI agent and broadcast tools. ezychat.io is a Malaysian AI agent and shared inbox with ringgit pricing, a free plan and WhatsApp group deal rooms.
Facts checked on 18 October 2026 from each company's own website. Tell us if something has changed.
Side by side
| Compared | ezychat.io | Wati |
|---|---|---|
| Price on the website | Free RM0, Growth RM249, Professional RM699, Scale RM1,499 a month | Shown by country; check Wati's pricing page from Malaysia |
| Free plan | Yes, RM0, no card, no time limit | No; 7-day free trial |
| WhatsApp fees | Billed by Meta to your own WhatsApp Business Account, no markup | Extra, by country and message type |
| Set-up fee | None | None for the WhatsApp API |
| WhatsApp group deal rooms | Yes, Deal Rooms with client sentiment | No product page found |
When Wati is the better choice
- WhatsApp broadcasts and campaigns are the main thing you need.
- You sell in several countries and want one WhatsApp-first tool for all of them.
When ezychat.io fits better
- You want to start free in ringgit and pay by active customers, not per reply.
- You want AI that answers only from your documents and hands over instead of guessing.
- Instagram, Messenger and web chat matter as much as WhatsApp, in one inbox.
Sources
- Wati pricing · checked 18 October 2026
- ezychat.io pricing
ezychat.io wrote this comparison and has an obvious interest in it. We've tried to be fair and to say where the other product is the better choice.
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Try ezychat.io free, side by side.
Free plan · No card · No time limit