ezychat.io ezychat.io
Launching Early access opens October 15

Your AI employee
answers.learns.decides.

Answers come from your documents. When it's not sure, a human takes over — with full context.

Book now How it works
W

Grace Tan

Maya · active

Escalate Claim
Assisting with product usage inquiry Hot Lead

Why: The user expressed a strong intent to use the product, indicating readiness to act.

  • Happy to walk you through what's included, or if you're ready I can help you get set up.
    · 8:01 pm
  • what's included in the growth plan?
    8:02 pm
  • Growth includes 10 seats, 4,000 AI replies a month, and 5 channels — WhatsApp, Instagram, Messenger, web chat, and email. RM 499/mo.
    · 8:02 pm
    See full pricing Book a demo
  • book a demo
    8:02 pm
  • Done — I'll have Maya's calendar link sent to this number. What's your business name, so I can have the right plan ready when we talk?
    · 8:03 pm
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How it works: one AI Employee, wired into every channel.

Messaging channels

WhatsApp
Instagram
Messenger
Web chat
Maya · AI Employee
Reads
your documents, policies, pricing (RAG)
Decides
answers, qualifies, scores every lead
Knows
when to hand off to a human, with full context

Knowledge

DocsPoliciesPricing sheets

Your tools

Sheets CRM Soon Calendar Soon

Automated outcomes

Lead qualified · score 87 Demo booked · Tue 2 PM Handed to Sarah — full context

An AI brain that learns your business.

It doesn't learn from the internet. It studies what you give it — and when something changes, every channel knows instantly.

Documents
Answers come from what you upload. Nothing else.
Policies
Update a rule once — every channel follows.
Conversations
Context carries over. Customers never repeat themselves.

Your data trains no one else's model.

Everything it does, shown from the real product.

Human handoff

The AI knows when to step aside — and brings your team up to speed instantly.

Can I get a refund on a damaged order?
I can start that for you — could you share your order number and a photo of the damage?
Escalated to Sarah · full context attached

Grounded answers

Every reply cites where it came from.

Growth includes 10 seats, 4,000 AI replies a month, and 5 channels.
source: pricing-2026.pdf

Multilingual

Same AI, native in every language your customers use.

EN Hi! How can I help today?
MS Hai! Boleh saya bantu?
ZH 您好！有什么可以帮您？

Lead scoring

Every conversation scored and staged automatically.

Hot Lead · score 100
Qualified

AI Coach

A running read on lead intent, in plain language.

Classified2d

Classified as Hot Lead (was Warm Lead) · 90% conf

One inbox

Every channel converges into a single shared queue.

1 shared queue

Built for your business — from midnight message to booked demo.

11:47 PM

A lead messages on WhatsApp

11:47 PM

AI answers from your documents

11:52 PM

Qualified · Hot Lead · score 87

9:02 AM

Your team walks in to a booked demo

The AI adapts to your business through configuration and knowledge — not custom code.

Education consultancies

Enquiries arrive at midnight; counsellors reply the next day.

Qualified & documents collected 24/7

Clinics

Reception can't keep up with appointment calls.

Booked with live availability + reminders

Hotels & travel

Reservation questions overwhelm the front desk.

Answered instantly, upsell built in

Real estate

Hot leads go cold waiting for a callback.

Viewings scheduled, scored by intent

Insurance

Advisors lose hours to unqualified enquiries.

Qualified before advisor handoff

E-commerce

Order-status questions flood every channel.

Tracking & returns handled end to end

Automotive

Test-drive requests slip through after hours.

Booked & nurtured automatically

Law firms

Intake calls eat billable hours.

Case intake qualified, appointments set

Your data stays yours.

Built to be trusted with real customer conversations.

Answers come only from your documents

The AI cites its sources; when it isn't sure, it says so and hands off. It doesn't improvise.

Isolated per workspace

Your data lives behind row-level tenant isolation. No cross-tenant access, ever.

Never used to train models

Your conversations and documents stay yours.

PDPA-ready, built for Malaysia

Data handling designed for local compliance from day one.

Read the full privacy policy →

FAQ

How fast can I be live?

Connect a channel, upload your documents, go live the same day. No code.

Which channels does it cover?

WhatsApp, Instagram, Messenger, web chat, and email — one inbox, one AI.

Will the AI make things up?

No. It answers only from your documents and cites its sources. When it isn't sure, it says so.

What happens when it can't answer?

A human takes over — with the full conversation context, not a cold start.

Does it speak my customers' language?

Yes. Same AI, native in every language your customers use.

How much does it cost?

From RM 119/mo. WhatsApp connects your own Business Account, so there's no per-message markup.

Is my data safe?

Row-level tenant isolation, never used to train models, PDPA-ready.

Your next lead arrives at midnight.

Be there — without being awake.

From RM 119/mo

Get started See pricing →

Your AI employee.

Working 24/7. Handles everything.