Automotive
Service bookings without the phone tag.
Your AI employee answers service packages and opening hours, books the slot, and sends final repair quotes and warranty claims to your service advisor.
Sound familiar?
How it plays out
A night with ezychat.
For workshops and dealerships, ezychat.io answers service and parts questions from your documents, books service slots in the chat, and leaves quotes and warranty decisions to your advisors.
- 8:40 PM
A customer asks the price of a minor service for a Myvi. The AI answers from your service menu.
- 8:41 PM
It books Thursday 9 AM and asks for the car model and plate number.
- Thursday
The customer asks if a non-stock part can be ordered. The AI passes it to your advisor.
- Later
The final repair quote comes from your advisor, never from the AI.
Illustrative example. Names and prices are not real.
Guardrails · Automotive
What your AI employee will never do.
These rules are set the moment you hire with the Automotive preset. Change any of them, or add your own.
Needs a person, or declined
- Final repair quotes or cost estimatesAsk your team first
- Warranty claims outside the stated termsAsk your team first
Never promises
- Same-day repair guaranteed
Always steers away from
Politics, Religion, Race
Asks the customer for
- Name
- Phone number
- Car model
What you'll use
- Booking Books service bays and advisors, with reminders. Professional and Scale
- AI employees Answers service menus and hours from your documents. Every plan
- Leads Tracks enquiries for new and used cars. Every plan
- Orders and catalogue Quotes accessories and parts in your catalogue. Professional and Scale
Questions
Will the AI quote a repair?
It quotes the fixed prices in your documents, like a service package. Under the automotive preset, final repair quotes and warranty claims outside your terms go to your team.
Can it confirm a part fits my car?
No. When ordering is on, fitment and compatibility claims are declined and special-order parts go to your team.
Which plan includes booking?
Professional and Scale.
Hire your first AI employee tonight.
Free plan · No card · No time limit