Orders and catalogue
Orders taken in the chat. Confirmed in one tap.
Your AI employee quotes from your own catalogue, takes the order in the chat and hands it to your team to confirm.
Included on Professional and Scale
Example data. Names and amounts are illustrative.
The problem
How ezychat fixes it
The catalogue does the quoting.
ezychat.io Orders and catalogue lets your AI employee quote from your own product list, take an order inside the chat, and queue it for your team to confirm.
A catalogue it can quote
Products, units, prices and the facts customers ask about, like halal certificates.
Ordering in the chat
The AI totals the order, adds delivery and puts it in your To confirm queue.
Guardrails on price
No discounts beyond your price. Bulk and wholesale questions go to a person.
Complaints become cases
Refund and complaint requests are captured as cases your team can track.
How it works
Add your products
With prices, units and photos.
Turn on ordering
The AI can now take orders in the chat.
Confirm from the queue
To confirm, Confirmed, Cancelled.
With your AI employee
"2 boxes of the 1 kg pack, deliver to Klang?" becomes a priced order with delivery, waiting for your tap.
Does the AI take payment?
No. It takes the order; your team confirms it and handles payment the way you do today.
Which plan includes it?
Professional, with up to 100 catalogue products, and Scale, with up to 300. More products can be added in packs of 100.
Can I keep the catalogue but switch off ordering?
Yes. Catalogue, ordering and case intake switch on and off separately.
Start free. Add Orders and catalogue when you're ready.
Free plan · No card · No time limit