Clinics and aesthetics
Patients book at night. The AI never plays doctor.
It answers prices, hours and preparation questions from your documents and books the appointment. It never confirms a diagnosis or prescribes, and medical questions go to your staff.
Sound familiar?
How it plays out
A night with ezychat.
For clinics and aesthetic centres, ezychat.io answers patient enquiries from your own documents, books appointments in the chat, and follows rules that keep medical advice with your staff.
- 10:14 PM
A patient asks the price of a hydrafacial and whether Saturday is free.
- 10:14 PM
The AI answers from your treatment list and offers the two free Saturday slots.
- 10:15 PM
The patient asks whether their rash is eczema. The AI does not diagnose; it tells the patient a member of the team will reply, and hands the chat to your staff.
- Friday
A reminder goes out on WhatsApp before the appointment.
Illustrative example. Names and prices are not real.
Guardrails · Clinic & healthcare
What your AI employee will never do.
These rules are set the moment you hire with the Clinic & healthcare preset. Change any of them, or add your own.
Needs a person, or declined
- Waiving or reducing consultation feesAsk your team first
- Prescribing or changing medicationPolitely decline
- Confirming a diagnosisPolitely decline
- Medical adviceHand to a person
Never promises
- Guaranteed results
- Painless treatment
Always steers away from
Politics, Religion, Race
Asks the customer for
- Name
- Phone number
- Preferred appointment time
What you'll use
- Booking Books treatments on each practitioner's calendar, with reminders. Professional and Scale
- AI employees Answers prices, hours and preparation from your documents. Every plan
- Leads Follows up enquiries that did not book. Every plan
- Marketing Studio Posts promotions and answers the comments they bring. Every plan
Questions
Will the AI give medical advice?
No. Under the clinic preset it declines to confirm a diagnosis or prescribe, and medical-advice questions go to your team. You can add rules of your own.
Is patient data safe?
Data is hosted on AWS in Singapore, each business is isolated, and the service is written for the Malaysian PDPA. See how we protect it.
Which plan includes booking?
Professional and Scale.
Hire your first AI employee tonight.
Free plan · No card · No time limit